Guide to Getting the Best Business Phone Service in Lexington, MA
Choosing the right Lexington business phone service is a vital decision for just about any company. Just as your site and brick and mortar location, the phone is one of the primary ways that customers, clients and employees alike contact you.
Because of the sometimes impersonal nature of the internet, having a more personal means of contact with the phone also adds legitimacy to your business. Given these benefits the advantages of a solid business phone service is evident, however, how to go about finding the right one isn't always as obvious.
Lexington Business Phone Service Options
Today, Lexington business owners can choose from a wide variety of phone services. From cell phone plans for you as well as your employees to international calling plans there's a Lexington business phone service for each and every type of company.
Traditional Business Phone Lines in Lexington, MA
Cable phone lines are the original method for delivering business phone services in Lexington, Massachusetts. Phone companies like AT&T have been offering this type of business phone service for years. The pros of this type of phone service are the clarity and reliability because it isn't going to depend on an connection to the internet.
VoIP Business Phone Service in Lexington
VoIP (Voice over Internet Protocol) phone services make use of the internet instead of telephone lines to route phone calls. The big advantage with this sort of business phone service is the cost savings. It is also an excellent option for Lexington businesses that don't presently have land lines in place.
Vonage is an industry leader at supplying VoIP business phone services in Lexington, MA and the first significant provider of this type of service. Comcast has also recognized the benefits of this new delivery method and has begun offering business VoIP phone service of its own.
Using Skype for Your Lexington Business Phone Service
Skype has gained popularity over the last few years, providing a unique type of phone service that's centered around video chatting which uses VoIP technology. Many Lexington business owners like having the capability to see the people they are conversing with as well as the fact that Skype is currently a free service if you're making phone calls from one computer to another. If you want an online number that people can call from their phones local rates will apply.
International Calling Services for Lexington Businesses
Phone service that comes with international calling is a good option for any company that routinely makes or receives calls from overseas. Many local calling plans will incorporate the United States, U.S. territories, Canada and Mexico. If you need plans for calling outside those regions you should think about adding on an international calling plan to your local phone service.
Popular Business Phone Features to Look For
Business phone services today come included with quite a few calling features based on the plan you select. These features can make your business more productive and provide a better customer service experience. Below are popular calling features that many businesses require.
- · Voicemail
- · Call waiting
- · Three way calling
- · Caller ID
- · Call transfer
Most Lexington phone companies have their own unique, advanced calling features that can be added onto a plan. For example, Vonage has what they call Visual Voicemail which transcribes all of your voicemails and sends them to you either as an email or text. It is best to look through each provider's calling features to see which ones will benefit your business best.
One essential feature that should not be overlooked when you're getting a new business phone service in Lexington is the ability to retain your existing number. Most phone companies are able to help you preserve your current number but verify this before signing up for a service.
Another thing to consider is the need for a toll free 1-800 number. There are a number of providers who are experts in creating 1-800 numbers for businesses.