Guide to Getting the Best Business Phone Service in VA
Choosing the best Virginia business phone service is an important decision for just about any company. Just as your site and brick and mortar location, the phone is among the primary ways that customers, clients and employees alike contact you.
Because of the faceless nature of the internet, providing a more personal method of contact over the phone also adds legitimacy to your business. Given these benefits the need for a solid business phone service is clear, however, how to go about finding the right one is not always as obvious.
Virginia Business Phone Service Options
Today, Virginia business owners can choose from a multitude of phone services. From cellular phone plans for you as well as your employees to international calling plans you will find there's Virginia business phone service for each and every kind of company.
Traditional Business Phone Lines in VA
Cable phone lines are the original way of delivering business phone services in Virginia. Phone companies like AT&T have been supplying this kind of business phone service for years. The benefits of this form of phone service are the clarity and dependability because it doesn't depend on an internet connection.
VoIP Business Phone Service in Virginia
VoIP (Voice over Internet Protocol) phone services use the internet as opposed to phone lines to deliver telephone calls. The big advantage with this type of business phone service is the financial savings. It's also an excellent option for Virginia businesses that do not presently have land lines set up.
Vonage is an leader in the industry at providing VoIP business phone services in VA and the first significant provider of this sort of service. Comcast has also acknowledged the benefits of this cutting edge delivery method and has begun offering business VoIP phone service of its own.
Using Skype for Your Virginia Business Phone Service
Skype has gained popularity in recent years, delivering an original type of phone service that is centered around video chatting that utilizes VoIP technology. Many Virginia business owners like having the capability to see the people they are talking to in addition to the fact that Skype is presently a free service if you are making telephone calls from computer to computer. If you want an online number that people can call from their phones local rates will apply.
International Calling Services for Virginia Businesses
Phone service that comes with international calling is a good idea for any company that routinely makes or receives calls from overseas. Many local calling plans will incorporate the United States, U.S. territories, Canada and Mexico. If you require plans for calling outside those locations you ought to contemplate adding on an international calling plan to your local phone service.
Popular Business Phone Features to Look For
Business phone services today include many calling features based on the plan you select. These features can make your business more productive and provide a superior customer service experience. Below are typical calling features that many businesses require.
- · Voicemail
- · Call waiting
- · Three way calling
- · Caller ID
- · Call transfer
Most Virginia phone companies have their own unique, advanced calling features that can be added onto a plan. For instance, Vonage has what they call Visual Voicemail which transcribes all of your voicemails and sends them to you either as an email or text. It is best to look through each provider's calling features to find out which ones will benefit your business best.
One essential feature that should not be overlooked when you're getting a new business phone service in Virginia is the ability to retain your existing number. Most phone companies are able to help you preserve your current number but verify this before signing up for a service.
Another thing to consider is the need for a toll free 1-800 number. There are quite a few providers who are experts in creating 1-800 numbers for businesses.