Guide to Getting the Best Business Phone Service in NY
Choosing the best New York business phone service is a vital decision for any company. Much like your website and physical location, the phone is one of the primary ways that customers, clients and employees alike contact you.
Because of the faceless nature of the internet, having a more personal method of contact with the phone also adds legitimacy to your business. Given these benefits the advantages of a solid business phone service is clear, however, how to go about finding the right one is not always as obvious.
New York Business Phone Service Options
Today, New York business owners can select from an array of phone services. From cell phone plans for you personally along with your employees to international calling plans you will find there's New York business phone service for each and every type of company.
Traditional Business Phone Lines in NY
Cable phone lines are the traditional way of delivering business phone services in New York. Phone companies like AT&T have been supplying this type of business phone service for decades. The pros of this type of phone service are the clarity and reliability because it doesn't depend on an internet connection.
VoIP Business Phone Service in New York
VoIP (Voice over Internet Protocol) phone services utilize the internet rather than telephone lines to deliver telephone calls. The appealing factor with this sort of business phone service is the cost savings. It's also a great choice for New York businesses that don't currently have land lines set up.
Vonage is an leader in the industry at delivering VoIP business phone services in NY and the first significant provider of this sort of service. Comcast has also acknowledged the benefits of this latest delivery method and has started offering business VoIP phone service of its own.
Using Skype for Your New York Business Phone Service
Skype has gained popularity over the last few years, providing a distinctive type of phone service that's centered around video chatting that utilizes VoIP technology. Many New York business owners like having the ability to see the people they are speaking with as well as the fact that Skype is currently a free service if you're making phone calls from computer to computer. If you want an online phone number that people can call from their phones local rates will apply.
International Calling Services for New York Businesses
Phone service that comes with international calling is a good option for any organization that frequently makes or receives calls from overseas. Many local calling plans will include the U.S., U.S. territories, Canada and Mexico. If you require plans for calling outside those locations it is best to contemplate adding on an international calling plan to your local phone service.
Popular Business Phone Features to Look For
Business phone services today include quite a few calling features based on the plan you select. These features can make your business more productive and provide a superior customer service experience. Below are popular calling features that many businesses require.
- · Voicemail
- · Call waiting
- · Three way calling
- · Caller ID
- · Call transfer
Most New York phone companies have their own special, advanced calling features that may be added onto a plan. For example, Vonage has what they call Visual Voicemail which transcribes all of your voicemails and sends them to you either as an email or text. It is best to look through each provider's calling features to find out which ones will benefit your business best.
One essential feature that shouldn't be overlooked when you're getting a new business phone service in New York is the ability to maintain your current number. Most phone companies are able to help you preserve your current number but verify this before signing up for a service.
Another thing to consider is the need for a toll free 1-800 number. There are a number of providers who are experts in creating 1-800 numbers for businesses.