Guide to Getting the Best Business Phone Service in NJ
Choosing the best New Jersey business phone service is an important decision for any company. Just as your site and physical location, the phone is one of the primary ways that customers, clients and employees alike contact you.
Because of the sometimes impersonal nature of the internet, having a more personal method of contact over the phone also adds legitimacy to your business. Given these benefits the need for a solid business phone service is apparent, however, how to go about picking the best one isn't always as obvious.
New Jersey Business Phone Service Options
Today, New Jersey business owners can choose from a wide variety of phone services. From cellular phone plans for you and your employees to international calling plans you will find there's New Jersey business phone service for every type of company.
Traditional Business Phone Lines in NJ
Cable phone lines are the original method for delivering business phone services in New Jersey. Phone companies like AT&T have been offering this kind of business phone service for many years. The advantages of this form of phone service are the clarity and consistency because it does not depend on an connection to the internet.
VoIP Business Phone Service in New Jersey
VoIP (Voice over Internet Protocol) phone services utilize the internet as opposed to telephone lines to route calls. The appealing factor with this form of business phone service is the cost savings. It's also an ideal choice for New Jersey businesses that do not currently have land lines available.
Vonage is an industry leader at providing VoIP business phone services in NJ and the first significant provider of this sort of service. Comcast has also recognised the advantages of this cutting edge delivery method and has begun offering business VoIP phone service of its own.
Using Skype for Your New Jersey Business Phone Service
Skype has obtained popularity in recent years, providing a distinctive type of phone service that's centered around video chatting which uses VoIP technology. Many New Jersey business owners like having the capability to see the people they're conversing with along with the fact that Skype is presently a free service if you're making telephone calls from computer to computer. If you'd like an online phone number that people can call from their phones local rates will apply.
International Calling Services for New Jersey Businesses
Phone service that comes with international calling is a good idea for any organization that frequently makes or receives calls from overseas. Many local calling plans will normally include the U.S., U.S. territories, Canada and Mexico. If you require plans for calling outside those areas you ought to consider adding on an international calling plan to your local phone service.
Popular Business Phone Features to Look For
Business phone services today include many calling features depending on the plan you select. These features can make your business more productive and provide a better customer service experience. Below are popular calling features that many businesses require.
- · Voicemail
- · Call waiting
- · Three way calling
- · Caller ID
- · Call transfer
Most New Jersey phone companies have their own special, advanced calling features that can be added onto a plan. For example, Vonage has what they call Visual Voicemail which transcribes all of your voicemails and sends them to you either as an email or text. It is best to look through each provider's calling features to find out which ones will benefit your business best.
One very important feature that shouldn't be overlooked when you're getting a new business phone service in New Jersey is the ability to keep your current number. Most phone companies are able to help you preserve your current number but verify this before signing up for a service.
Another thing to consider is the need for a toll free 1-800 number. There are a number of providers who specialize in creating 1-800 numbers for businesses.