Guide to Getting the Best Business Phone Service in KY
Choosing the right Kentucky business phone service is an important decision for just about any company. Just like your website and brick and mortar location, the phone is one of the primary ways in which customers, clients and employees alike contact you.
Because of the faceless nature of the internet, providing a more personal method of contact with the phone also adds legitimacy to your business. Given these benefits the need for a solid business phone service is evident, however, how to go about finding the right one is not always as obvious.
Kentucky Business Phone Service Options
Today, Kentucky business owners can pick from a multitude of phone services. From cell phone plans for you personally along with your employees to international calling plans you will find there's Kentucky business phone service for every type of company.
Traditional Business Phone Lines in KY
Cable phone lines are the conventional way of delivering business phone services in Kentucky. Phone companies like AT&T have been providing this kind of business phone service for many years. The pros of this type of phone service are the clarity and reliability because it doesn't rely on an internet connection.
VoIP Business Phone Service in Kentucky
VoIP (Voice over Internet Protocol) phone services use the internet instead of telephone lines to route phone calls. The big advantage with this form of business phone service is the cost savings. It's also an ideal choice for Kentucky businesses that don't presently have land lines available.
Vonage is an industry leader at providing VoIP business phone services in KY and the first major provider of this type of service. Comcast has also recognized the advantages of this latest delivery method and has started supplying business VoIP phone service of its own.
Using Skype for Your Kentucky Business Phone Service
Skype has attained popularity over the last few years, delivering a distinctive type of phone service that is centered around video chatting that utilizes VoIP technology. Many Kentucky business owners like having the ability to see the people they're speaking with along with the fact that Skype is currently a free service if you are making telephone calls from one computer to another. If you would like an online telephone number that people can call from their phones local rates will apply.
International Calling Services for Kentucky Businesses
Phone service that includes international calling is a good option for any business that routinely makes or receives calls from overseas. Many local calling plans will incorporate the United States, U.S. territories, Canada and Mexico. If you require plans for calling outside those regions it is best to contemplate adding on an international calling plan to your local phone service.
Popular Business Phone Features to Look For
Business phone services today come included with many calling features based on the plan you select. These features can make your business more productive and provide a better customer service experience. Below are common calling features that many businesses require.
- · Voicemail
- · Call waiting
- · Three way calling
- · Caller ID
- · Call transfer
Most Kentucky phone companies have their own exclusive, advanced calling features that can be added onto a plan. For instance, Vonage has what they call Visual Voicemail which transcribes all of your voicemails and sends them to you either as an email or text. It is best to look through each provider's calling features to see which ones will benefit your business best.
One essential feature that should not be overlooked when you're getting a new business phone service in Kentucky is the ability to maintain your current number. Most phone companies are able to help you preserve your current number but verify this before signing up for a service.
Another thing to consider is the need for a toll free 1-800 number. There are a number of providers who specialize in creating 1-800 numbers for businesses.