Guide to Getting the Best Business Phone Service in IA
Choosing the right Iowa business phone service is an important decision for just about any company. Just like your website and brick and mortar location, the phone is amongst the primary ways that customers, clients and employees alike contact you.
Because of the sometimes impersonal nature of the internet, providing a more personal means of contact over the phone also adds legitimacy to your business. Given these benefits the need for a solid business phone service is evident, however, how to go about finding the right one isn't always as obvious.
Iowa Business Phone Service Options
Today, Iowa business owners can pick from a multitude of phone services. From cell phone plans for you along with your employees to international calling plans there is a Iowa business phone service for every single type of company.
Traditional Business Phone Lines in IA
Cable phone lines are the original way of delivering business phone services in Iowa. Phone companies like AT&T have been providing this sort of business phone service for decades. The pros of this form of phone service are the clarity and reliability because it isn't going to depend on an internet connection.
VoIP Business Phone Service in Iowa
VoIP (Voice over Internet Protocol) phone services make use of the internet instead of telephone lines to deliver phone calls. The appealing factor with this type of business phone service is the cost savings. It is also an ideal choice for Iowa businesses that don't currently have land lines available.
Vonage is an leader in the industry at providing VoIP business phone services in IA and the first major provider of this type of service. Comcast has also recognised the benefits of this cutting edge delivery method and has begun offering business VoIP phone service of its own.
Using Skype for Your Iowa Business Phone Service
Skype has obtained popularity in recent years, providing a distinctive type of phone service which is centered around video chatting that utilizes VoIP technology. Many Iowa business owners like having the capability to see the people they're speaking with as well as the fact that Skype is presently a free service if you're making telephone calls from one computer to another. If you need an online number that people can call from their phones local rates will apply.
International Calling Services for Iowa Businesses
Phone service that comes with international calling is a wise decision for any business that regularly makes or receives calls from overseas. Many local calling plans will include the U.S., U.S. territories, Canada and Mexico. If you require plans for calling outside those regions it is best to contemplate adding on an international calling plan to your local phone service.
Popular Business Phone Features to Look For
Business phone services today include numerous calling features based on the plan you select. These features can make your business more productive and provide a better customer service experience. Below are common calling features that many businesses require.
- · Voicemail
- · Call waiting
- · Three way calling
- · Caller ID
- · Call transfer
Most Iowa phone companies have their own exclusive, advanced calling features that may be added onto a plan. For example, Vonage has what they call Visual Voicemail which transcribes all of your voicemails and sends them to you either as an email or text. It is best to look through each provider's calling features to see which ones will benefit your business best.
One very important feature that shouldn't be overlooked when you're getting a new business phone service in Iowa is the ability to retain your current number. Most phone companies are able to help you preserve your current number but verify this before signing up for a service.
Another thing to consider is the need for a toll free 1-800 number. There are quite a few providers who specialize in creating 1-800 numbers for businesses.