Guide to Getting the Best Business Phone Service in DE
Choosing the ideal Delaware business phone service is a vital decision for any company. Just like your website and physical location, the phone is one of the primary ways that customers, clients and employees alike contact you.
Because of the faceless nature of the internet, providing a more personal means of contact through the phone also adds legitimacy to your business. Given these benefits the necessity for a solid business phone service is clear, however, how to go about choosing the best one is not always as obvious.
Delaware Business Phone Service Options
Today, Delaware business owners can select from an array of phone services. From cell phone plans for you and your employees to international calling plans there is a Delaware business phone service for every single kind of company.
Traditional Business Phone Lines in DE
Cable phone lines are the traditional method for delivering business phone services in Delaware. Phone companies like AT&T have been providing this type of business phone service for years. The benefits of this style of phone service are the clarity and reliability because it isn't going to depend on an internet connection.
VoIP Business Phone Service in Delaware
VoIP (Voice over Internet Protocol) phone services utilize the internet as opposed to telephone lines to deliver phone calls. The appealing factor with this type of business phone service is the cost savings. It's also an ideal choice for Delaware businesses that don't currently have land lines in place.
Vonage is an industry leader at delivering VoIP business phone services in DE and the first significant provider of this sort of service. Comcast has also recognised the benefits of this cutting edge delivery method and has started offering business VoIP phone service of its own.
Using Skype for Your Delaware Business Phone Service
Skype has attained popularity over the last few years, delivering a unique type of phone service that's centered around video chatting that utilizes VoIP technology. Many Delaware business owners like having the ability to see the people they are speaking with as well as the fact that Skype is currently a free service if you're making phone calls from computer to computer. If you want an online number that people can call from their phones local rates will apply.
International Calling Services for Delaware Businesses
Phone service that comes with international calling is a good idea for any business that regularly makes or receives calls from overseas. Many local calling plans will include the United States, U.S. territories, Canada and Mexico. If you need plans for calling outside those areas you should think about adding on an international calling plan to your local phone service.
Popular Business Phone Features to Look For
Business phone services today include numerous calling features based on the plan you select. These features can make your business more productive and provide a better customer service experience. Below are popular calling features that many businesses require.
- · Voicemail
- · Call waiting
- · Three way calling
- · Caller ID
- · Call transfer
Most Delaware phone companies have their own unique, advanced calling features that may be added onto a plan. For example, Vonage has what they call Visual Voicemail which transcribes all of your voicemails and transmits them to you either as an email or text. It is best to look through each provider's calling features to see which ones will benefit your business best.
One very important feature that should not be overlooked when you're getting a new business phone service in Delaware is the ability to retain your current number. Most phone companies are able to help you preserve your current number but verify this before signing up for a service.
Another thing to consider is the need for a toll free 1-800 number. There are quite a few providers who are experts in creating 1-800 numbers for businesses.