Guide to Getting the Best Business Phone Service in CT
Choosing the best Connecticut business phone service is an important decision for any company. Just as your site and brick and mortar location, the phone is one of the primary ways in which customers, clients and employees alike contact you.
Because of the faceless nature of the internet, providing a more personal means of contact through the phone also adds legitimacy to your business. Given these benefits the need for a solid business phone service is apparent, however, how to go about choosing the best one isn't always as obvious.
Connecticut Business Phone Service Options
Today, Connecticut business owners can pick from a multitude of phone services. From cellular phone plans for you personally and your employees to international calling plans you will find there's Connecticut business phone service for each and every type of company.
Traditional Business Phone Lines in CT
Cable phone lines are the original way of delivering business phone services in Connecticut. Phone companies like AT&T have been offering this kind of business phone service for years. The advantages of this type of phone service are the clarity and consistency because it does not depend on an connection to the internet.
VoIP Business Phone Service in Connecticut
VoIP (Voice over Internet Protocol) phone services make use of the internet as opposed to telephone lines to route calls. The appealing factor with this sort of business phone service is the financial savings. It is also a great choice for Connecticut businesses that don't currently have land lines available.
Vonage is an industry leader at supplying VoIP business phone services in CT and the first major provider of this sort of service. Comcast has also acknowledged the benefits of this cutting edge delivery method and has started offering business VoIP phone service of its own.
Using Skype for Your Connecticut Business Phone Service
Skype has obtained popularity in recent years, delivering a unique type of phone service that's centered around video chatting which uses VoIP technology. Many Connecticut business owners like having the capability to see the people they are conversing with as well as the fact that Skype is currently a free service if you are making phone calls from computer to computer. If you would like an online phone number that people can call from their phones local rates will apply.
International Calling Services for Connecticut Businesses
Phone service that comes with international calling is a wise decision for any organization that routinely makes or receives calls from overseas. Many local calling plans will normally include the United States, U.S. territories, Canada and Mexico. If you require plans for calling outside those regions it is best to think about adding on an international calling plan to your local phone service.
Popular Business Phone Features to Look For
Business phone services today include many calling features based on the plan you select. These features can make your business more productive and provide a superior customer service experience. Below are popular calling features that many businesses require.
- · Voicemail
- · Call waiting
- · Three way calling
- · Caller ID
- · Call transfer
Most Connecticut phone companies have their own unique, advanced calling features that may be added onto a plan. For example, Vonage has what they call Visual Voicemail which transcribes all of your voicemails and transmits them to you either as an email or text. It is best to look through each provider's calling features to see which ones will benefit your business best.
One essential feature that must not be overlooked when you're getting a new business phone service in Connecticut is the ability to maintain your current number. Most phone companies are able to help you preserve your current number but verify this before signing up for a service.
Another thing to consider is the need for a toll free 1-800 number. There are quite a few providers who are experts in creating 1-800 numbers for businesses.